Refund policy
Olfinity wants you to enjoy your scents on the go experience. However, if you need to return an item, we are here to help.
In-Store Purchase
If the purchase was made at a retail location, please return your product to that store. Retail refunds will be governed by the retailer's return policy.
Online Purchase
You may return items purchased on this website within 30 days of delivery for refund if you are not 100% satisfied. Shipping and handling is not refundable.
Return Procedure:
Send the product back to the address below. Indicate your Order Information such as Order Number, Full Name and contact details:
Evergreen Land
Suite 2302
Chinachem Hollywood Centre,
1-13 Hollywood Road,
Central, Hong Kong